More than 300 active forwarders joined Parcl in the first 2 months of 2019. To involve new forwarders in the delivery process and make selection of forwarders easier for shoppers, we decided to add an option that lets our system choose suitable forwarders and submit requests automatically.
Once a delivery request is created, the shopper can choose between automatic request submission and manual forwarder search. If the shopper chooses to submit their request automatically, they will still be able to browse the forwarders list and send the request manually to forwarders that weren’t selected by the system.
We are currently testing the new option and hope that Parcl shoppers and forwarders find it useful. If you have any ideas or suggestions on how to improve order processing, or you notice that something doesn’t work the way it should, please share your thoughts with us at firstname.lastname@example.org. We are always happy to hear from you!